Payment and shipping information


Payment methods and shipping costs

1. delivery
1.1 Your order will be shipped via Deutsche Post, DPD, DHL, UPS, Hermes, GLS, iloxx, Pinmail, TNT, Spedition.
1.2 We ship to the following countries: Germany, Austria, Netherlands, Belgium, Luxembourg, France, Italy, Poland.
1.3 In the absence of any other agreement, goods delivered by freight forwarding will be delivered "free kerbside", i.e. to the public kerbside nearest to the delivery address.

2 Shipping costs
2.1 We charge a flat rate of EUR 0.00 per order for shipping within Germany.
2.2 In the event of an agreed collection by the customer, the seller will inform the customer that the goods ordered by him are ready for collection. After receipt of this e-mail, the customer can collect the goods at the seller's registered office or at an agreed location by arrangement with the seller. In this case, no shipping costs shall be incurred.
2.3 In the case of payment by cash on delivery, a cash on delivery surcharge of EUR 7 shall apply.
2.4 The following flat-rate shipping costs apply per order for shipping abroad:
Austria: 0.0 EUR; Netherlands, Belgium, Luxembourg 10.71 EUR; France: 14.28 EUR; Italy, Poland 35 EUR.
2.5 In the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be incurred. These are to be borne by you.

3. payment options
3.1 You can choose from the following payment options for deliveries within Germany, unless otherwise stated in the respective item description:
- Prepayment by bank transfer
- Paypal
- Paypal Express
- Direct debit
- Cash on collection
- Cash on delivery
- Direct debit via Paypal
- Credit card payment via Paypal
- Payment by instalments via PayPal

If you are offered payment by instalments via Paypal, the instalment contract is concluded between you and Paypal.

You can obtain further information from Paypal:
- Purchase on account via Paypal
- Amazon-Payments
- Moneybookers
3.2 For deliveries abroad we offer the following payment options, unless otherwise stated in the respective item description: 
- Prepayment via bank transfer
- Paypal
- Paypal Express
- Credit card payment via Paypal
- Direct debit via Paypal
- Purchase on account via Paypal
- Amazon Payments
- Moneybookers